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Quality Policy
Since
the formation of Tuan Linh Travel, we realize the
importance of quality in services we provide for
customers. With consistently effort and application
modern management methods, we have gained reputation in
travel industry in Indochina and customers trust (see
our customers reviews).
ISO 9001:2000 Certification of Tuan Linh Travel
Brief information on our quality
management system
Customer focus
Tuan Linh Travel management board ensure that customer
requirements are determined and are met with the aim of
enhancing customer satisfaction.
Quality policy
Tuan Linh Travel management board ensure that the
quality policy:
- is appropriate to the purpose of Tuan Linh Travel.
- includes a commitment to comply with requirements and
continually improve the effectiveness of the quality
management system.
- provides a framework for establishing and reviewing
quality objectives.
- is communicated and understood within Tuan Linh Travel
- is reviewed for continuing suitability.
Quality commitment
Tuan Linh Travel management board committed to the
development and implementation of the quality management
system and continually improving its effectiveness by:
- communicating to all employer the importance of
meeting customer demand.
- establishing the quality policy.
- ensuring that quality objectives are established.
- conducting management reviews.
- ensuring the availability of resources.
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