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Quality commitment

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Quality commitment

Since the formation of Vietnam travel service., we realize the importance of quality in services we provide for customers. With consistently effort and application modern management methods, we have gained reputation in travel industry in Indochina and customers trust (see our customers reviews).

ISO 9001:2008 Certification

Hereafter is brief information on our quality management system:

Customer focus
Vietnam travel service. management board ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction.

Quality policy
Vietnam travel service. management board ensure that the quality policy:
- is appropriate to the purpose of
Vietnam travel service.
- includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system.
- provides a framework for establishing and reviewing quality objectives.
- is communicated and understood within
Vietnam travel service.
- is reviewed for continuing suitability.

Quality commitment
Vietnam travel service. management board committed to the development and implementation of the quality management system and continually improving its effectiveness by:
- communicating to all employer the importance of meeting customer demand.
- establishing the quality policy.
- ensuring that quality objectives are established.
- conducting management reviews.
- ensuring the availability of resources.

OTHER QUALITY COMMITMENT:
Information about us
Payment services in Vietnam
Business License
Reliable Vietnam tour operator
Tax Code
Member of VCCI
Member of HNAT
Tourism training course
EXPRO 83 - Tourism training
CBI and travel agencies in Hanoi
CBI support to exporters
Quality commitment
ISO 9001:2008
Sustainable tourism
Why booking with us
Problem on tour and solution
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Sample of Voucher
Sample of Authorization letter
Vietnam travel FAQs
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License of Intellectual Property Right
Vietnam lunar calendar, holiday, working days
Representative in Sapa and Northwest
Representative in Hoi An and Central area
Representative in Ho Chi Minh City and Mekong Delta
Vietnam hotel information for travelers World-wide
Vietnam travel information for travelers World-wide

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